营业时间
What times are you open?你们营业的时间是什么?
We're open from 9am to 5pm, Monday to Friday星期一至五，早上九点到下午五点
We're open from 10am to 8pm, seven days a week每天都是由早上十点到晚上八点
Are you open on …?你们……开门吗?
Saturday星期六
Sunday星期天
What time do you close?你们什么时候关门?
What time do you close today?你们今天什么时候关门?
What time do you open tomorrow?你们明天什么时候开门?
挑选物件
I’d like to shop for a pair of leather shoes。我想要买双皮鞋。
Can I help you?我可以帮你什么吗?
I'm just browsing, thanks我只是看看，谢谢
How much is this?这多少钱?
How much are these?这些多少钱?
How much does this cost?那件大衣多少钱?
How much is that … in the window?窗口的……多少钱呢?
lamp灯
That's cheap这有点便宜
That's good value这个值得买
That's expensive那有点贵
Do you sell …?这里卖……?
stamps邮票
Do you have any …?这里有没有……?
postcards明信片
Sorry, we don't sell them不好意思，我们不卖明信片的
Sorry, we don't have any left不好意思，都卖掉了
I'm looking for …我在找些……
the shampoo洗发水
a birthday card生日卡
Could you tell me where the … is?请问……在哪儿?
washing up liquid洗洁精
Where can I find the …?请问哪里有……?
toothpaste牙膏
Have you got anything cheaper?有比较便宜的吗?
It's not what I'm looking for这不是我想要的
Do you have this item in stock?请问你们这款商品还有货吗?
Do you know anywhere else I could try?请问哪里会有的呢?
Does it come with a guarantee?带保修吗?
It comes with a one year guarantee保修期一年
Do you deliver?你们送货吗?
I'll take it我要了
I'll take this我要这个了
Anything else?还要别的吗?
Would you like anything else?你还想要些别的吗?
付钱
Are you in the queue?你在排队吗?
Next, please!下一位，请
Do you take credit cards?可以用信用卡付款吗?
I'll pay in cash我要用现款
I'll pay by card我要用卡
Could I have a receipt, please?能给我收据吗?
Would you be able to gift wrap it for me?你能帮我包成礼物吗?
Would you like a bag?你需要袋子吗?
退货与投诉
I'd like to return this我要退回这个
I'd like to change this for a different size我要换尺寸
It doesn't work这坏掉了
It doesn't fit不合身
Could I have a refund?我要退钱
Have you got the receipt?你有收据吗?
Could I speak to the manager?我要见经理
常见标识
Open营业中
Closed停止营业
Open 24 hours a day24小时营业
Special offer特价
Sale大减价
Clearance sale清货大减价
Closing down sale结业大减价
Good value物美价廉
Buy 1 get 1 free买一送一
Buy 1 get 1 half price买一件，第二件半价
Reduced to clear减价清货
Half price半价
Out to lunch午饭时间
Back in 15 minutes十五分钟回来
Shoplifters will be prosecuted小偷将被起诉
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